Privacy Policy

1. Introduction

Run Pace Pal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our training calculator platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Email address (for account creation and communication)
• Name and profile information
• Payment information (processed securely via Stripe)
• Training data (race times, physiological metrics, workout preferences)

2.2 Automatically Collected Information

• Usage data and analytics (pages visited, features used)
• Device information (browser type, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our training calculators and services
• Process payments and manage subscriptions
• Send educational content and training recommendations
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. AI-Powered Features

Our platform uses AI-powered chat assistants (powered by OpenAI) to provide personalized training guidance. When you interact with our AI features:

• Conversation data may be processed by third-party AI providers
• We do not store full conversation histories permanently
• AI interactions are used to improve service quality

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Stripe (payments), Resend (email), OpenAI (AI features)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure password storage (hashed and salted)
• Regular security audits and updates
• Limited employee access to personal data

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at info@boxnutrition.co.uk

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and login state
• Remember your preferences (units, settings)
• Analyze usage patterns and improve services

You can control cookies through your browser settings.

9. Third-Party Services

Our platform integrates with:

• Stripe: Payment processing (see Stripe Privacy Policy)
• OpenAI: AI chat features (see OpenAI Privacy Policy)
• Resend: Email delivery (see Resend Privacy Policy)

10. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: